Service Fees

What if I want to join a weekly or daily meal plan service?

Your Account Manager will gladly walk you through the details on a Meal Plan service. Please note that if your order(s) fall within any of these categories, a 5% Service Fee will be applied to each order.

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What if I want to order but my address is outside the delivery zone?

Your Account Manager will gladly help place your order if your address falls outside our normal delivery zone. Please note that the regular delivery fee plus a 5% Service Fee will be applied to your order.

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What if my team order exceeds $500?

Once your Team Order exceeds $500, the new 5% Service Fee will be applied to the order.

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How will the new Service Fees appear on my invoice?

Your invoice will have a separate line item called ‘Service Fee’ if your order happens to fall into one of these categories.

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Order placed before - still charged?

Orders placed before March 15, 2018 scheduled for a future date will be excluded from the new Service Fee. *Please note if the original order is cancelled and replaced with a new order for a date past March ...

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Will I still be charged a delivery fee?

Yes, all orders will be charged both the regular $19.50 delivery fee plus the new 5% Service Fee.

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Will I be charged multiple service fees if my order(s) fall under multiple categories?

Foodee will only charge the new 5% fee once, regardless if your order(s) fall under multiple categories

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Why are you introducing the new 5% fee?

Foodee is introducing the new 5% fee to support the costs of delivering these types of orders which may require more time and/or multiple drivers to complete. We want to ensure our drivers are fairly compensate...

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When will I get charged the new 5% service fee?

Effective March 15, 2018, any orders that fall under the following criteria will have an additional 5% added to their order total: Orders exceeding $500.00 subtotal will be charged the standard delivery ...

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