Team Orders

What is a Team order?

A Team Order allows your employees to individually choose what they want from the selected restaurant menu and submit it to a shared cart visible to the person who set up the order (Order Owner). Only the Order...

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Will my name be on my meals?

Individual labelling of food items is not currently available.

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Can I add items to an order past the deadline?

Only the Order Owner can add items past the deadline. If you have selected Auto-Submit, your order will automatically be sent to Foodee at the deadline, in which case you would have to contact us to make a chan...

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I am an ordering team member. What do I do if I want to update my order after I have placed it?

Please contact your Order Owner (the person who organized your meal), so that they can submit the requested changes. All changes are subject to our order editing policy.

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How do I request for special dietary restrictions?

If you have a special dietary restriction or allergy, you can add a note to your item or order before placing it. If you would like to add a note, simply click the ‘pencil icon' on any menu item to bring up the...

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For a team order, can I pick multiple restaurants?

No, each restaurant is treated as a separate team order. If you wish to order from more than one, delivery fees for each order will apply.

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How do I cancel my team order?

Order Owners can cancel a team order anytime before it is submitted through the edit window. Click the 'pencil icon' in the top right corner of your ordering cart to bring up this menu. After the order has bee...

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While I am waiting for my team to order, am I guaranteed to have the restaurant/time I have selected?

Restaurant capacities fill up as orders are submitted to Foodee. Your spot is reserved only after your Team Order deadline has passed and your order has been submitted. If you are interested in reserving a time...

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How do I create a team order?

Steps to create a Team Order: 1. Login to your account 2. Choose a restaurant 3. Before adding items to your cart in the restaurant page, click the button “Create Team Order” inside the cart space. 4. Fill ou...

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What is the Order Deadline?

The order deadline is the time and date by which team members must have submitted their orders. This time is set by the Order Owner. Your team members have visibility of the deadline (through a countdown timer)...

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