How do I pay for my order?
When creating an order, you will be prompted to input your credit card details along with your delivery address information. If you already have your card information saved on file, then you can select the card you wish to pay with as you create your order. If you need to update your card information for an order that has already been submitted to the restaurant please contact our Support Team by clicking the chat button in the bottom right-hand corner.
What credit cards are accepted?
We accept all major credit cards including Visa, MasterCard, and American Express.
When will my credit card be charged?
You will see a charge to the credit card on file within 24 hours after the scheduled delivery time. If you notice that your transaction did not go through, please contact our Support Team by clicking the chat button in the bottom right-hand corner.
What if my transaction does not go through?
Please contact us at 1-844-8FOODEE and our Concierge Team will help troubleshoot any payment issues.
Are there other options for payment?
Yes, we currently offer a 15 or 30 day terms option for clients, however, a credit card is still required to be kept on file for the account.
Will I get a receipt?
When the order has been submitted to the restaurant, you will receive an email with the order confirmation and order details. This will include a summary of the order items and the total cost breakdown of the order. You will receive the order invoice in your mailbox 6 hours after the order has been delivered to its location if the payment chosen is Credit Card (not Terms).
If you would like a copy of the invoice or order summary re-sent to you, please contact our Support Team by clicking the chat button in the bottom right-hand corner and they will be happy to assist you.