Meal Feedback & Ratings is in Beta and only available for select participating Foodee+ accounts. To enable this feature on your account, please get in touch with your Foodee Customer Success Manager to see how it might suit your needs.

Meal Feedback & Ratings lets your team rate your experiences and provide qualitative feedback after each meal you order through your company’s Foodee account. Their ratings are summarized and displayed to your Account Administrators so they may plan future meals according to your team’s preferences.

After an order has been delivered and your team has eaten their meals, users should navigate to the Past Orders area in their Diner Portal (Me > My Orders > Past Orders). In Past Orders, each user will see all the orders they have participated in and a column named Meal Feedback.

When a user clicks or to rate their meals, they will be prompted with a form to submit additional (optional) comments and an issue category, if the feedback rating is negative.

Ratings may only be submitted within 14 days of an order's delivery date, after which the feedback submission period closes. Ratings can not be edited after they have been submitted.

Note: For serious issues, missing items, or incorrectly prepared meals, a user should continue to contact their Account Administrator to remedy the experience with Foodee and the restaurant.

After you have rated your meals, your Account Administrator will see the summarization of your team's likes and dislikes so that they can identify the restaurants your team loves and plan them for the future!